Eric case study - 749 Words

Motivation Management failure to motivate staff therefore decreased effectiveness, high absenteeism, turnover, low productivity. In order to understand employee motivation and satisfaction, Herzberg 2 factor theory could be applied, which is categorized as classical approach. In this case, dissatisfaction with work can come from company policy and administration in which staff is not involved, as well a job insecurity. Demotivates: lack of recognition (Kipsy) and job is not challenging. It could be recommended, that job rotation/enrichment could be applied. As well as Herzberg concluded, that employees will be motivated if there will be challenging and interesting job. Communication formal/informal Communication within organization is†¦show more content†¦Deviant workplace behaviour shown in â€Å"busy out† Weekly action plan have been produced for Eric and therefore effectiveness could be improved. It can be suggested, that theory Z can be applied, as its staff training, job rotation. Action plan: Week 1 Job design review Day 1-2 Job rotation (example: staff can do half day data entering and other half day answering phone) Job enrichment (Kipsy) (example: she can do simple job from supervisor role, such as look after the people who are on breaks, so the desks won’t be empty. Regular breaks for staff Day 3-4 Set goal weekly, monthly, daily Set up deadlines Day 5 Technology review/update, so possible errors could be avoided. Week 2 training Day 1 ethical training Explain what behaviour are expected Day 3 policy procedures Explain and point out on problems/feedback Day 5 training for enhances staff skills Training for part-time staff Week 3 communication Day 1-2 set up private, social network (Yammer) Day 3-4 set up schedule of regular meeting in order to promote communication Day 5 give feedback Week4 change/outcomes Day 1-2 create anonymous questionnaire for staff (satisfaction, suggestions) Day 3-4 plan on organizational bonuses/rewards Day 5 plan on flexible time day 3-4-5 ------ all to the top management In order to analyse my personal culturalShow MoreRelatedcase study ob eric/ kipsy2531 Words   |  11 Pagesï » ¿Summary of the Facts Eric and Kipsy’s case study helps to demonstrate the complex nature of management and organizational behavior. The case also shows the difficulty in identifying a single solution to a particular problem. Eric is the new manager of product information for a national firm which wholesales electrical components and Kipsy is a clerk. Eric is appointed the new manager right out of management training. He knows virtually nothing about the people he would be managing or the kindRead MoreWhat I Have Learned About Research At An Introductory Level986 Words   |  4 PagesIntroduction A case study is defined as â€Å"a report of case materials obtained while working with an individual, a group, a community, or an organization. Case Studies illustrate a problem; indicate a means for solving a problem; and/or shed light on needed research, clinical applications, or theoretical materials† (APA, 2010, p. 11). 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Among others, the case study approach is considered viable to conduct relevant, as well as rigorous, research to build theory (Eisenhardt and Graebner 2007). Given that supply chain managementRead MoreFactors Influencing The International Expansion Of Nigerian Banks6650 Words   |  27 Pagesfact, few studies have research internationalisation phenomenon have studied it on the perspective of the banking sector (Amungo in Adeleye, White, Boso, 2016, pp. 69-91), â€Å"examin ing the factors influencing the international expansion of Nigerian banks† finds that Nigerian banks internationalisation is influenced by home country regulations and the domestic competitive pressure, managerial intentionality and risk diversification. 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Workplace Violence - 2432 Words

WORKPLACE VIOLENCE: A FORCE OF OVERALL CONCERN Adell Newman-Lee Criminology-CJ102-D04 December 3, 2003 THESIS: WORKPLACE AS IT RELATES TO CRIMINAL JUSTICE I INTRODUCTION: †¢ Crime and violence †¢ Workplace violence a major concern †¢ The three entities involved II STATISTICS †¢ The Bureau of Justice Statistics †¢ Statistics from 1992 to 1996 †¢ National Crime Victimization Survey and The Bureau of Labor Statistic III WORKPLACE VIOLENCE A LAW ENFORCEMENT ISSUE †¢ Responsibility of Law Enforcement †¢ The impact and ramification †¢ The direction of Law Enforcement IV WORKPLACE VIOLENCE A CORRECTIONAL ISSUE †¢ Correctional facilities a breathing ground for violence †¢ Domestic violence to workplace violence †¢ Introduction of a new program V†¦show more content†¦And depending on the location, nature, and scope of the workplace violence, parties of concern can develop means to cope with, reduce, or eliminate workplace violence. It is also worthy to note, that the entities involved will determine the extent of any programs developed to combat the matter. For example, law enforcement agencies with reliable and extensive resources may develop a more comprehensive program, than a small private corporation, or a sole proprietor of a small company. Needless to say, the statistics will conclude an overall picture, and the basis to which one can draw upon some course of action. Statistics are available, and necessary to give the proper attention and directions for a force (workplace violence) that may divert, during the duration of the impact. WORKPLACE VIOLENCE A LAW ENFORCEMENT ISSUE Workplace violence such as rape, robbery, assault, and murder are without a doubt theShow MoreRelatedWorkplace Violence And The Workplace2844 Words   |  12 PagesWorkplace Violence statics across the United States of America have been on a steady rise each year since the early 1990’s. Reports have consistently shown in recent years that than an average of 500 homicides and 1.5 million assaults occur each year in America, in the workplace. With those types of statics on the rise in America it’s clear that a Workplace Violence Program is essential to the health, welfare, safety, and security of our employees in the workplace. When enacting a Workplace ViolenceRead MoreWorkplace Violence And The Workplace1145 Words   |  5 PagesWorkplace violence definition OSHA Fact Sheet (2012) states â€Å" workplace violence is a violence or the threat of violence against workers† (p.1). Workplace violence causes serious harm to employees or homicide that can lead to deaths. Act in any kind of shapes and forms such as: physical threat, threatening behavior, intention of assault and battery, verbal abuse, beating, stabbing, rape, shooting, being followed, psychological trauma, suicide, treat or obscene phone call/text, intimidation. WorkplaceRead MoreWorkplace Violence1735 Words   |  7 PagesWorkplace violence is present in every nook and cranny of corporate America, affecting millions of Americans every year. Workplace violence is defined by the Occupational Safety Health Administration, OSHA, as any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. In 2011, there were over 2 two million reports and claims of workplaceRead MoreWorkplace Violence And The Workplace1396 Words   |  6 PagesWorkplace violence Workplace violence can be any act of physical violence, threats of physical violence, harassment, intimidation, or other threatening, disruptive behavior that occurs at the work site. Workplace violence can affect or involve employees, visitors, contractors, and other non-Federal employees. A number of different actions in the work environment can trigger or cause workplace violence. It may even be the result of non-work-related situations such as domestic violence or â€Å"road rageRead MoreWorkplace Violence In The Workplace1071 Words   |  5 Pages INTRODUCTION: Violence in the workplace has become a major safety and health issue. Workplace violence is not limited to homicide. This type of violence includes behaviors and circumstances that threaten an employee s physical safety; such as: verbal threats, sexual or physical harassment, coercion, behavior changes, intimidation, stalking, telephone/email harassment, and history of aggression. â€Å"Workplace violence incidents have tripled in the last decade, and it is now the fastest-growing categoryRead MoreWorkplace Violence10377 Words   |  42 PagesUNLV Theses/Dissertations/Professional Papers/Capstones 5-1-2002 Workplace violence: A case study Robert F. White University of Nevada, Las Vegas Repository Citation White, Robert F., Workplace violence: A case study (2002). UNLV Theses/Dissertations/Professional Papers/Capstones. Paper 522. http://digitalscholarship.unlv.edu/thesesdissertations/522 This Capstone is brought to you for free and open access by Digital Scholarship@UNLV. It has been accepted for inclusion in UNLV Theses/Read MoreWorkplace Violence And Its Effects On The Workplace834 Words   |  4 Pagesspecialists, medical attendants and assistants who manage psychiatric patients; individuals from crisis restorative reaction groups; and doctor s facility workers working in confirmations, crisis rooms, and emergency or intense consideration unit. This is violence committed by an aggressor who either gets administrations from or is under the custodial supervision of the influenced work environment or the casualty. The aggressors can be present or previous clients or customers, for example, travelers, patientsRead More Workplace Violence Essay1030 Words   |  5 PagesWorkplace Violence Workplace violence is a phenomenon that is now widely recognized as a social problem, which impacts all organizations. According to Department of Justice statistics for 1995, 21% of all violent crime occurred while the victim was either at work or traveling to or from work. Workplace Violence accounted for more than two (2) million violent Crimes annually from 1992-1997 (Kaufer 1-2). In this research paper I will provide an overview of workplace violenceRead MoreEssay on Workplace Violence620 Words   |  3 PagesWorkplace Violence Workplace violence can be defined as any action that can threaten the safety of an employee, impact the employees psychological or physical well being, or cause damage to a companys property. Workplace violence is not often talked about, but it does kill people. In the last decade it has become one of the leading causes of deaths in the workplace. The UniversityRead MoreThe Effects Of Workplace Violence On The Workplace1235 Words   |  5 PagesIntroduction Violence in the workplace has been around for centuries. Everything from verbal abuse and harassments to physical abuse and murders have been known to happen in a business. During the 1980’s several violent attacks happened in the Postal Service, public awareness of workplace violence began in August of 1986 when a postal employee shot and killed fourteen people before killing himself. Prior to these killings, violence in the workplace was only referred to as getting injured on the

Fo pas in San Francisco Essay Example For Students

Fo pas in San Francisco? Essay For Perloff and ACT, it was out of the ethnic frying pan and into the theological fire You couldnt imagine a pair of less conspicuous protesters. Stationed at the narrow entryway of the Marines Memorial Theatre in San Francisco, the two middle-aged men in suits and ties politely, almost shyly, handed out pamphlets to patrons on their way in to see the American Conservatory Theatre production of Dario Fos The Pope and the Witch. But the text of the proffered four-page booklet, expensively printed on heavy cream-colored bond, told a more impassioned story. Written by Wade C. Hughan, a longtime ACT subscriber and president of a church-sanctioned lay group called Catholics for Truth and Justice, the essay roundly bashed ACT for putting on a play which, in Hughans words and emphases, at heart attacks the Church and the Faith of over 800 million people and ridicules the current Pope. That was only one of the many salvos fired in a public flap that raged for weeks in San Francisco, catching up the citys Catholic Archdiocese, the local theatre community and private and corporate arts funders. The conflict embroiled new ACT artistic director Carey Perloff and associate director Richard Seyd in a controversy they never anticipatedand one that seemed curiously tangential to the production itself. The fuss was by no means the first episode in Carey Perloffs baptism by fire. The former head of New Yorks Classic Stage Company assumed artistic control of San Franciscos largest nonprofit theatre last spring, and soon after found herself ensnared in the many-tentacled embrace of the citys highly schismatic, very complicated, extremely tempestuous cultural body politic. Apparently no one had alerted Perloff ahead of time that San Franciscans of various allegiances will rush en masse to the barricades at the first provocation, the least suspicion of inequity or insult. They do it as a matter of honor and principle, but also because crying foul is almost a regional sport. And maybe Perloff didnt realize how quickly one controversy can spawn another in a city that has an historic flair for insider scandals, and a conservative tradition as strong as its better-publicized radical one. (Consider David Belascos production of a Passion Play in the laissez-faire 1870s, which aroused the ire of many churchmen and led to a city ordinance banning any portrayal of Jesus Christ on local stages for the next 50 years.) Perloffs imbroglio began several months ago, when she cut a planned production of Ken Ludwigs Broadway farce Lend Me a Tenor from the 1992-93 season roster. ACT company members (African Americans and others) objected to a scene in which two white opera singers don blackface makeup to appear in Verdis Otello. The play cancellation immediately drew sharp criticism from those who felt Perloff had capitulated to political pressure, and praise from others for racial sensitivity. Outline1 Dismay from the pulpit  2 A throng of orphans3 Cut the Italian politics  4 Waving a red flag   Dismay from the pulpit   But in July, Perloff leapt from the ethnic frying pan into the theological fire when she announced Tenor would be replaced with the American premiere of The Pope and the Witch. Fos agitprop fantasia, translated for ACT by San Francisco Mime Troupe playwright Joan Holden, concerns a holy father who suddenly embraces the idea of birth control and heroin legalization. The pontiffs change of heart is triggered by a mind-bending encounter with an unorthodox woman healer, who ministers to the poor by performing illegal abortions and supplying addicts with drugs. After Perloffs announcement, a guest editorial by Wade Hughan in the San Francisco Chronicle called ACT to task for a very selective cultural sensitivity along lines currently politically correct. Other Catholics also protested, and in October, San Francisco Archbishop John R. Quinn joined the chorus. From the pulpit of St. Marys Cathedral he expressed dismay over a wave of cultural expressions he labeled defamatory attacks on Catholicism. He cited the irreverent lampoon of Christianity in Gore Vidals new novel, Live From Golgotha, Irish pop star Sinead OConnors defiant rip-up of a Pope John Paul II photo on TVs Saturday Night Live, and the Fo play, which he said portrayed the pope as something of a lunatic. From Sendak's kitchen: the author and illustrator has cooked up a hearty menu for children EssayAs is her specialty, translator Holden worked in quips about current U.S. affairs whenever she couldi.e., Bush calling the Pope after the American election to ask what happened to the miracle he ordered. But fearing that audiences would be unfamiliar with Italian politics, Holden excised the plays original references to the scandal linking the Vatican bank with Mafia drug traffic. Without that, Fos satirical thrusts seem diffused and somewhat arbitrary, and the final scene of conspiracy and assassination is not fully motivated. But even if the bank scandal had been left in The Pope and the Witch, this Fo play would probably not have traveled well to the U.S. (It apparently found a warmer reception in England.) Its not a question of whether the script offends anyone; of course it does, just as The Merchant of Venice will always bother some Jewish viewers, Lend Me a Tenor may continue to raise hackles, and some Catholics still arent wild about Sister Mary Ignatius Explains It All For You. But Fos comedy is no ad hominum attack on Catholicism, nor a personalized mugging of a spiritual leader. It criticizes the Vatican as a corporation, and challenges some social directives that have been hotly debated within the Church itself. Waving a red flag   There must be a reason why The Pope and the Witch could be performed by Fo and his charismatic wife-partner Franca Rame in Italy, on state-subsidized television, without a murmur of protest from the Vatican or the overwhelmingly Roman Catholic citizenry. Id venture it has to do with an acceptance of Fo as a theatrical clown sanctioned, expected, encouraged to lampoon and demystify his countrys most omnipotent institutions. That is the role Fo has carved for himself over a long, prolific, often controversial career, and it is one he continues to play to the hilt. But it is not the position ACT, well known in the past for its rendition of classics and stylish comedies of manners, has occupied in San Francisco. If ACT decides to add blunt, topical social criticism to its mix, subscribers may need some help to make the shiftand the theatre should be prepared to wave goodbye to the ones who wont. That doesnt mean that Perloff and the new ACT will have to avoid offending anyone at all costs. But the Vatican is the Vatican is the Vatican. And this Pope (though Fo does not call him John Paul II and in Hoyles reading, he did not sport a Polish accent) is hard not to confuse with The Pope. In ethnically hypersensitized San Francisco, where the new mayor is an Irish-American ex-police chief and the president of the Board of Supervisors hails from a large, entrenched Italian-American political community, the Pope and the Witch is nothing if not a red flag. Nevertheless, ACT can look on the bright side: Only four subscribers took up the offer to exchange their tickets for another show; fund-raising has (so far) been unaffected by the conflict; and for the first time in years ACTs repertoire was a hot topic of discussion at Bay Area breakfast tables.